Privacy Policy

1. Data Controller

The data controller is Sterling Capital Hub Ltd, 124 City Road, London EC1V 2NX, United Kingdom. Contact: info@sterling-capitalhub.com, +44 20 3885 7294.

2. Information We Collect

• Contact forms: full name, email address, phone number (optional), programme interest, message content
• Technical data: IP address, browser type, device information, cookies, anonymised usage analytics
• Communications: records of enquiries and our responses related to educational programmes

3. How We Use Your Data

• To respond to programme information requests and mentor consultation enquiries
• To operate, secure, and improve our educational website
• To comply with legal obligations under UK law
• With your consent, for analytics cookies as described in our Cookie Policy

4. Legal Basis (UK GDPR)

We process personal data on the basis of: (a) consent, where you submit a form or accept cookies; (b) legitimate interests in operating an educational platform and responding to enquiries; and (c) legal obligation where required by law.

5. Sharing With Third Parties

We do not sell personal data. We do not share data with brokers or financial institutions. Limited processors (e.g. hosting, email delivery, analytics where consented) may process data under contract and only as instructed by us.

6. Retention

Enquiry records are retained for up to 24 months unless a longer period is required by law or you request deletion sooner.

7. Your Rights

Under the UK GDPR and Data Protection Act 2018, you may request access, rectification, erasure, restriction, portability, or object to processing. Contact info@sterling-capitalhub.com. You may lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

8. International Transfers

If data is processed outside the UK, we ensure appropriate safeguards (such as UK adequacy decisions or standard contractual clauses) are in place.